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I bought 2 tickets to the ACC Championship Game at 12 noon in Section 105.

About 45 minutes later I received this email:

-----Original Message-----

From: Joseph Mitchell [mailto:jmitchell@ticketgallery.com]

Sent: Monday, December 01, 2014 12:31 PM

To: 'boake@bellsouth.net'

Cc: Sports

Subject: RE: ***TICKET REQUEST #16693194*** Customer: George Moore

Good Afternoon George,

I apologize for the inconvenience, but we no longer have any inventory in section 105 for this game. I would however be able to accommodate your request in section 204. Sorry all sales are Final and no refunds will be issued.

Thank you!

Thanks,

Joseph Mitchell

Vice President

Sports Desk

Ticket Gallery

1441 Broadway

Suite 2402

New York, NY, 10018

212-382-2800 - Main

212-382-2140 - Fax

www.ticketgallery.com

jmitchell@ticketgallery.com

They have refused to give me a refund.

They have sent me the tickets in the wrong section and have told me I am stuck with them

Reason of review: Not as described.

Monetary Loss: $243.

Preferred solution: Full refund.

I didn't like: Tickets were not what i ordered, Customer service, Refund policy, Overpriced tickets and hidden fees, Given run around when tried to fix.

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