I bought 2 tickets to the ACC Championship Game at 12 noon in Section 105.
About 45 minutes later I received this email:
From: Joseph Mitchell [mailto:firstname.lastname@example.org]
Sent: Monday, December 01, 2014 12:31 PM
Subject: RE: ***TICKET REQUEST #16693194*** Customer: George Moore
Good Afternoon George,
I apologize for the inconvenience, but we no longer have any inventory in section 105 for this game. I would however be able to accommodate your request in section 204. Sorry all sales are Final and no refunds will be issued.
New York, NY, 10018
212-382-2800 - Main
212-382-2140 - Fax
They have refused to give me a refund.
They have sent me the tickets in the wrong section and have told me I am stuck with them
Reason of review: Not as described.
Monetary Loss: $243.
Preferred solution: Full refund.
I didn't like: Tickets were not what i ordered, Customer service, Refund policy, Overpriced tickets and hidden fees, Given run around when tried to fix.